SMS Consent & Messaging Terms

Effective Date: March 27, 2026

At Insurance Technology Group (ITG), we use text messaging carefully and only in connection with a customer’s request. Our SMS workflow is built to support quote follow-up, service communication, and inquiry response — not unsolicited marketing.

      ITG only sends text messages when a user requests information and gives permission to be contacted by SMS.
    

1. What This SMS Program Is For

Our SMS program is used for user-initiated communication related to:

Quote follow-up
Customer support
Requests for missing information needed to complete a quote
Account or service follow-up tied to a customer inquiry
Direct responses to questions submitted through our website or by phone

2. What This SMS Program Is Not For

This SMS consent does not authorize Insurance Technology Group to send:

Unsolicited marketing messages
Bulk sales promotions
Mass advertising campaigns
Discount blasts, newsletters, or unrelated promotional texts

3. How You Opt In

Users may opt in to receive SMS messages from ITG in the following ways:

By submitting a website contact form and checking the SMS consent box
By submitting a request-a-quote form and checking the SMS consent box
By speaking with an ITG representative by phone and agreeing to receive follow-up by text message

4. Phone Call Consent

When a customer calls Insurance Technology Group and asks for quote follow-up or support by text, our representative requests permission before any text message is sent.

Example verbal consent language:

Would you like me to send that quote information to you by text message at this number? Message frequency varies. Message and data rates may apply. You can reply STOP to opt out and HELP for help.

5. Message Frequency

Message frequency varies depending on the nature of your request, the amount of follow-up needed, and the status of your quote or service interaction.

6. Message and Data Rates

Message and data rates may apply depending on your wireless carrier and plan.

7. Opt-Out and Help

Reply STOP to opt out at any time
Reply HELP for help

8. Consent Is Not a Condition of Purchase

Agreeing to receive text messages from ITG is not a condition of purchase. You may communicate with us by phone or email instead.

9. Sample Messages

Examples of messages you may receive under this program include:

Insurance Technology Group: Thanks for contacting us. We’re following up on your request. Reply STOP to opt out, HELP for help.

Insurance Technology Group: Here is the quote information you requested: [link]. Reply STOP to opt out, HELP for help.

Insurance Technology Group: We need one more detail to finish your quote. Please reply with your ZIP code. Reply STOP to opt out, HELP for help.

10. Privacy and Data Use

Information related to your SMS consent and message activity is handled in accordance with our Privacy Policy. Mobile information will not be shared, sold, or transferred to third parties or affiliates for marketing or promotional purposes.

11. Support Contact

If you need help, contact Insurance Technology Group at:

📞 833-515-1776
📧 [email protected]

12. Related Pages

Please also review our Privacy Policy and Terms & Conditions.